Work Experience

Central Operations & Customer Service Associate 

A highlight from Amazon was that I was promoted very quickly to an ambassador position within 3 months and helped facilitate training of new employees.

Concierge

As a Concierge I provided excellent service and attention to customers when face-to-face or through phone conversations.

Help Desk Technician

At RTC Group I currently support POS systems for 3 companies at over 100 locations while managing customer hardware/software issues through the help desk and call center.